Help Center

FAQ

Product Information

How do I know what shade of IMAN Cosmetics to wear?

Are IMAN Cosmetics only for “Women of Color”?

How can I find out what ingredients are contained in IMAN Cosmetics products?

Are the IMAN Cosmetics products tested on animals?

Are the IMAN Cosmetics products tested for safety for all skin types, including sensitive and oily skin?

Availability

Where are IMAN Cosmetics sold?

Is IMAN Cosmetics available internationally?

Is IMAN Cosmetics available in Canada?

Orders & Shipping

When will I receive my order?

Do you ship to Alaska and Hawaii?

Do you ship to post office boxes?

Do you ship outside the United States?

I cannot place any products in my cart or see prices.

This is my first order but did not receive a 15% discount.

I do not see the promotional discount applied to my order.

How do I check the status of my order?

My order is marked delivered, but I have not received it.

My order went to the wrong address.

I ordered the wrong item. Can you change my order?

My order is missing an item(s).

Returns

What is the return policy?

Exchanges (if applicable)

Refunds (if applicable)

Late or missing refunds (if applicable)

Clearance items (if applicable)