Once orders have left the IMAN Cosmetics warehouse, and a tracking number is assigned, they are in the hands of the postage handler. IMAN Cosmetics is not responsible for lost or stolen items and does not refund these items. Contact the postal service directly to track your package or file a missing or stolen claim.
USPS Customer Service: 1-800-275-8777
UPS Customer Service: 1-800-742-5877